According to Oxford Economic Research (Sept, 2007), hosting the London 2012 Olympics will cause a number of economic displacement impacts. As such, due to overseas visitors staying away because of the perceived expense (160m), domestic tourists heading abroad as a result of the games (124m), and Londoners leaving the capital due to overcrowding fears (91m), [...]
[Originally written for and published on The Headstream Blog]
Here’s a question: is there any other channel where a sound working knowledge of the tools involved can compensate for a poor understanding of the audience?
I’m not entirely sure what it takes to be labeled a social media ‘guru’, ‘expert’, or ‘ninja’ these days; but I’m willing [...]
This time last week I would have confidently asserted that although some have dipped their toes in the water, no other car manufacturer is more deeply embedded in social media than Ford. On Wednesday, (July 28th), however, Ford well and truly became the mayors of their market. They are now the first car manufacturer to [...]
(Originally written for and published on the Headstream Blog…)
Yes, it’s a great concept, yes, the simplicity is genius, and yes, it demonstrates sound channel selection and a smart approach to engaging with celebrities, influencers and the likes of you and me in equal measures. Loads of ticks in loads of boxes, but if I had [...]
People look to brands as identity resources – as bits and pieces that all contribute to building a sense of themselves and how they wish to be seen by others. People also tend to align themselves with brands that stand for similar values as them, or, of course, values that they aspire to stand for. [...]
In an era characterised by evolving communications, brand research is vital. Qualitative research and focus groups in particular can be extremely useful strategic tools for businesses of all sizes. You can read why in this previous post. It goes without saying that in commissioning a research agency to plan, manage and conduct a focus group [...]
Reading back over my last couple of posts with a mixture of pride and recoil, I realised that my perspective so far on the relationship between brands and digital media has been a little bit rosy. Inspired in part by a brilliant post from @Tom_Messett, I concluded that if I’m going to be blogging about the [...]
Many aim for true integration when it comes to advertising campaigns. Some might argue that this is becoming harder with the increasing number of effective and measureable online channels available; others maintain that the best online campaigns will include an element of offline activity. Here’s my two cents…
Consider senses: Online only calls upon two senses [...]
I’ve read many times that the foundation of brand is trust, and that consumers trust and loyalty increases when their experiences consistently meet or beat their expectations. Simple, really. Yet I consistently see brands concentrating so very hard on the first half; improving their customer experience (packaging, point of sale, etc, etc), and in doing [...]
A thought provoking debate sparked by a keynote talk at the TFM&A in February keeps rearing its head in discussions with clients and colleagues alike – should marketers and business owners should embrace uncertainty, rather than embark on the long and arduous pursuit of predictability? I’m unsure whether I agree with Craig Mawdsley; Head of [...]
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